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Stroke victim needs help unlocking her phone.
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2TrakR
Posted 4/3/2025 06:12 (#11172737 - in reply to #11172613)
Subject: RE: Stroke victim needs help unlocking her phone.


Saginaw Bay Area - Michigan
IowaMark - 4/2/2025 23:58

Thanks for the link. Unless I misread it, it sounds like she’ll lose all her data doing this. Am I wrong? Thanks


If the device has to be reset, yes, everything on it will be erased. However, if she has been using iCloud, there would be a backup of the device and photos/etc on iCloud.

Apple tries to set it up as on by default so it's at least 50/50 chance. She will need to know her Apple ID account/password. If she can't remember her pin, probably can't remember her Apple ID info.
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